Friday 25 June 2010

Something for the Weekend - Fail Fast

In a recent interview with Wired magazine, Lee Unkrich (director of Toy Story 3) said something that reflects an important part of any truly successful team. It's also a principle that's deeply embedded into Agile Development teams.




Here's the quote:

"It’s important that nobody gets mad at you for screwing up. We know screwups are an essential part of making something good. That’s why our goal is to screw up as fast as possible."

Without doubt that's contrary to popular belief... People focus on getting everything to 95% before they're prepared to share it... but don't you find that often the 95% position still has flaws? And that often it's too late to really react to them? (Therefore is that really 95%?)

A few thoughts that underpin this:

* In true 'no blame' cultures having the freedom to take calculated risks means that some will pay off and some won't. The key to unlocking innovation and creativity lie in having a 'safe' environment in order to explore ideas.
* No one person should have a monopoly on ideas. The wrong environment can suppress ideas from all but the most confident.
* The trick is to seeing the outcome of any venture as positive, if it's paid off you've increased the quality of what you're doing, if you've failed you've learned from it.

What I'm not suggesting is that it's ok to fail overall... in fact, far from it! The key word in Unkrich's quote is "fast" - The very idea of failing fast is to guarantee success! So how do we do this?

Experiment openly and visibly (through documentation, prototypes, conversations, presentations) - ensuring that all failures become minor setbacks.
* Create a culture where small failures in the delivery cycle become successes in learning, consider them R&D! It's the only positive thing to do if they happen.
* Actively encourage the sharing of ideas - everyone has them.

Sources

Interview with Lee Unkrich in Wired http://www.wired.com/magazine/2010/05/process_pixar/
Spotted via the 37Signals http://37signals.com/svn/posts/2348-its-important-that-nobody-gets-mad-at-you

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